What’s included in your Service Charge

Peace of mind

By allowing us to take care of things like maintenance and communal bills for you, you’ll have more time for yourself and won’t have to worry about doing them yourself.  

Lifestyle benefit

You’ll not only have more time to yourself, but you’ll also have more time to spend with loved ones. Your service charge covers the cost of a House/Estates Manager to ensure everything runs smoothly. They’re also on hand to arrange social events and are the first point of call for any requests.

Retirement Living / Retirement Living PLUS Service Charges

In a Retirement Living or Retirement Living PLUS apartment your service charge will cover the cost of:

• House Manager, who ensures everything runs smoothly.
• A 24-hour emergency call system.
• A camera entry system for added peace of mind.
• Buildings insurance.
• Water and sewerage rates.
• We make sure all lifts are kept in full working order.
• We monitor fire alarms 24/7.

Plus, if you need us to book any outside services on your behalf, we won’t charge any markup. You can’t get fairer than that.

At our Retirement Living PLUS properties the Service Charge also covers staff on-site 24/7, a chef to prepare lunch-time meals and one hour of domestic assistance per week, to use as you wish.

In addition to a weekly service charge, Ground rent is payable. To find more about Ground Rents click here.

Lifestyle Living Service Charges

Low maintenance, high life. It’s that simple.

With our Lifestyle Living package, you benefit from a range of services, all covered by an annual Service Charge:

• All maintenance to the building and grounds is taken care of, including window cleaning, gardening and upkeep of the building exteriors and communal areas.
• High level of security, including camera door entry and a fully monitored fire detection system.
• Gated car parking, which means you can simply lock up and leave whenever you choose, whether you’re popping out for a coffee or heading off on a six-week cruise.

At McCarthy & Stone we take care of everything you need, so you have more time to focus on doing the things you love.

In addition to a weekly service charge, Ground rent is payable. To find more about Ground Rents click here.