Frequently asked questions

We’ve put together a list of answers to your most common questions about our retirement properties. But if you still can’t find the information you are looking for please call us on: 0800 201 4811 or get in touch online.

Looking for a property

Age restrictions and age exclusive options for retirement living

Buying a property

Part buy, part rent


Service charges and other fees explained

Ground rents

Selling a property

Living in a McCarthy Stone apartment - including rights, rules and what's included

Additional information for living in a Retirement Living PLUS apartment (over 70s only)

General Information