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Renting a retirement property
Can I rent a retirement property with McCarthy Stone?
Yes. Our retirement properties to rent provide a quick, easy, and flexible way to enjoy stress-free senior living. With one monthly payment which includes the service charge, it’s easy to budget too. You’ll be fully protected by an assured tenancy agreement, which means we can’t ever ask you to leave unless you break the rules.
To find out more about our retirement rentals speak to our helpful team on 0800 201 4811 or contact us online.
Can I rent in any McCarthy Stone retirement village?
I am interested in a McCarthy Stone retirement rental. What is an Assured Tenancy?
An Assured Tenancy on a retirement rental gives you legal protection, meaning that if you abide by the conditions of your tenancy, you can live in the property for as long as you like. If you wish to move at the end of 12 months, then you can serve notice after 10 months to give two months’ notice. The notice period is always two months.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
Who is the landlord for my rental retirement housing?
If you rent one of our retirement rentals, McCarthy Stone will become your landlord. McCarthy Stone does sell its rental apartments to trusted property investment companies, however, the terms of your Assured Tenancy agreement remain unchanged. McCarthy Stone retains ongoing responsibility for the management of the retirement development and will continue to have a direct relationship with you.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
Do I need to do a financial assessment to rent a retirement property?
Yes - to ensure that a retirement rental option is right for you - and affordable in the longer term - there will be standard checks as regulated by the Assured Tenancy agreement.
Contact us online or call 0800 201 4811 for more information about the financial checks we need for rental properties.
What do I need to do in order to rent a retirement property?
If you’d like to move into a McCarthy Stone retirement rental, we’ll ask you to complete a Rental Application Pack and an Income and Expenditure form. These give us the information we need to do standard background checks. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. You’ll also be asked to provide identification documents that comply with the latest Government Right to Rent regulations.
Contact us online or call 0800 201 4811 for more information about moving into our retirement rentals.
Do I need to pay a deposit to secure a retirement rental property?
Yes. You pay a deposit to secure your rental retirement property which is offset against your first month’s rental payment. A Tenancy Deposit, equivalent to five weeks' rent, will need to be paid when your tenancy begins.
Contact us online or call 0800 201 4811 for more information about deposits.
What do I need to pay before moving into my rental retirement property?
Before you can move into your rental retirement property, you will need to pay the first month’s rent together with your security deposit, minus the reservation deposit you’ve already paid. The security deposit is equivalent to five weeks' rent. Don’t worry, we’ll make sure you know the exact amount you need to pay in plenty of time. McCarthy Stone is part of the Tenancy Deposit Scheme and our membership number is G10625. Download the Tenancy Deposit Scheme leaflet.
Contact us online or call 0800 201 4811 for more information about deposits and fees on our retirement rentals.
What date are rent payments due on my McCarthy Stone retirement rental property?
All payments for our retirement rentals are due on the 1st of each month and must be paid by direct debit. Your rent includes all of the development’s service charges, ground rents (if applicable) and property maintenance.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
Can I amend my rental agreement on my rented retirement housing?
Yes. You can make an amendment to the rental agreement on your retirement property provided McCarthy Stone agrees. A £50 administration fee will be charged.
Contact us online or call 0800 201 4811 to find out more about our retirement properties to rent.
Are utilities included in my rental retirement property rent?
Unless we say otherwise, you are responsible for paying for council tax, electricity, gas, water, sewage rates, TV licence etc. It is your responsibility to tell suppliers that you have moved in and to set up payment. In most of our developments water and sewage are included in the rent.
Call 0800 201 4811 or get in touch online or to find out more about what is included in the property you wish to rent.
Can the rental payments on my retirement rental property increase?
Yes. The rent is set at the point of purchase. An annual rent review on the date specified in your lease will be indexed to movements in the Retail Price Index (RPI) subject to a minimum of 0.5%.
Get in touch by phoning 0800 201 4811 or online to find out more about how rental payments work.
Are your rental retirement properties unfurnished?
Apart from being fitted with carpets, our retirement properties to rent are supplied unfurnished.
Call 0800 201 4811 or get in touch online or to find out more about what is included in our retirement properties to rent.
Do you allow smoking in retirement rentals?
No. We do not allow smoking in your rental retirement home or the communal areas within our retirement developments.
Call 0800 201 4811 or get in touch online to find out more about our no smoking policy.
Do you charge for late rent payments in your retirement rental properties?
We charge a fee for the cost of chasing rental payments that are more than 14 days overdue. The fee is 3% above the Bank of England’s annual percentage rate and it is charged for each day the rent is late.
Call 0800 201 4811 or get in touch online or to find out more.
What happens if I lose my keys for my retirement rental property?
If you lose or damage the keys to your retirement home, you will be charged reasonable costs to provide replacements.
Call 0800 201 4811 or get in touch online or to find out more.
What happens if I want to leave my retirement rental property?
You may leave after 12 months as long as you give us 2 months’ notice.
Call 0800 201 4811 or get in touch online or to find out more.
Is McCarthy Stone a member of the property ombudsman?
Is McCarthy Stone regulated by the ARLA Propertymark association?
Yes, we are members of the ARLA Propertymark association for letting agents and we comply with their code of practice and bylaws. This means you can have the utmost trust in the service we provide. See McCarthy Stone’s Propertymark certification below:
If I am renting my McCarthy Stone retirement home can I make use of the on-site amenities and services?
What happens if my financial circumstances change and I can no longer afford to pay the rent on my McCarthy Stone retirement rental property?
It’s important that the housing decision you make is suitable for your personal and financial circumstances, which is why we carry out an initial affordability check.
Your rent is a contractual agreements between you and your landlord. If you do fall behind, your landlord will contact you to arrange payment or to work out a payment plan to suit the circumstances.
If I am renting a McCarthy Stone retirement home do I pay a service charge?
Can I sublet my McCarthy Stone retirement rental property?
I am looking to rent a McCarthy Stone retirement property. What is the inventory document?
The inventory contains details of the rental retirement property and its contents. This document should be checked carefully in case of a dispute at the end of your tenancy. If you disagree with anything in it you must let the manager of your McCarthy Stone retirement development know within 14 days of the start of your tenancy. If we do not hear from you, we will assume that you agree that it is accurate.
Phone 0800 201 4811 or get in touch online for more information.
I am looking to rent a McCarthy Stone retirement property. Do you carry out inspections after I've moved in?
Do I need contents insurance if I'm thinking about renting a retirement property?
We strongly recommend you take out tenants’ contents insurance to protect your belongings during your time in a rented retirement property. It should also cover accidental damage to the fixtures and fittings.
Your sales consultant can help you to find suitable insurance. Call 0800 201 4811 or get in touch online for more information.
Where can I find guides and important information about renting a McCarthy Stone retirement property?
You can find our guides and important documents here:
How much rent will I have to pay and how will that change over time with rent reviews?
The rent is set at the point of purchase. An annual rent review on the date specified in your lease will be indexed to movements in the Retail Price Index (RPI) subject to a minimum of 0.5%.
Get in touch by phoning 0800 201 4811 or contact us online to find out more about how rental payments work.
I want to rent. What checks do you carry out and what do I need to prepare?
If you’d like to move into a McCarthy Stone retirement rental, we’ll ask you to complete a Rental Application Pack and an Income and Expenditure form. These give us the information we need to do standard background checks. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. You’ll also be asked to provide identification documents that comply with the latest Government Right to Rent regulations.
Contact us online or call 0800 201 4811 for more information about moving into our retirement rentals.
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Call us or get in touch online and we'll be happy to answer all your questions.