Coming together in a crisis

We couldn’t be prouder of the way our staff and homeowners have stepped up to support each other during this challenging period. Right from the start our dedicated teams worked quickly, and incredibly hard, to protect everyone’s safety, wellbeing and happiness. They’ve achieved so much in a short space of time — and it’s paid off.

  • Our developments have experienced a substantially lower level of coronavirus infection compared to the national average* – a huge relief to all of us
  • Feedback from residents consistently shows that they feel supported and safe 

a man sitting on a couch
I think it’s very safe. I did find the Smooth Move service helpful, the people were really good and thoughtful, pleasant and kind. …I don’t think McCarthy Stone could do anymore to help. I love my apartment, it’s so light and warm. I’m looking forward to the end of the restrictions – I want to be able to make the most of the social life on offer.

Jacqui, 80,

Scott Place, Litchfield 

a person with blonde hair
I wasn’t worried about the pandemic at all, I took precautions, everyone else took precautions and wore masks etc. The actual move was easy… The community is very nice and really friendly. I’ve got to know a lot of names already and we have WhatsApp chats…I would definitely recommend it. I am much less isolated than I was in my old home … I sleep so soundly now. It’s absolutely safe and secure. It’s very nice. Very nice

Jean, 86

Scott Place,Litchfield 


of McCarthy Stone homeowners experienced a sense of community in their new property

My husband and I are very glad we are living in our McCarthy Stone apartment and not in our old home at this difficult time

Homeowner feedback

In this situation there has been a lot of positives living here, not feeling entirely cut off from people, having your support.

Homeowner feedback

*From January 2020 to the 20th October 2020, 111 of our 20,000 homeowners have had confirmed cases of COVID-19. Infection rates within our communities are 27% lower than in the UK population of over 65s and four times lower than that of the over 85s.