Our Awards

Award-winning Retirement Housing

We’re proud of our role in providing people with a better retirement. It gives us great pleasure when we win awards because it means other people think we’re doing a really good job too.

2024

2024 Customer Satisfaction Five Star Award

McCarthy Stone has once again been awarded the maximum 5-star rating for Customer Satisfaction by the Home Builders Federation.
In an independent survey, over 90% of our customers would recommend us to a friend. The survey also revealed that McCarthy Stone continues to exceed customer satisfaction across the board, with almost nine out of 10 (88 percent) of our homeowners saying living in a McCarthy Stone community has improved their quality of life.

2023
	LaingBuisson Awards 2023	Winner in the "Excellence in Retirement Housing" category.
	Great Place to Work 2023-24	We are thrilled to announce that we have once again been named a Great Place to Work. A huge thank you to the many people across the entire business who help make McCarthy Stone a Great Place to Work, and would recommend working here!
	Great British Care Awards 2023	Ellen Joiner, Estate Manager at Miami House, Essex, won The Home Care Registered Manager Award at the London regional final. Ellen will now go through to the national final in March 2024.
	What House Awards 2023	Silver Winner in the Best Retirement Developer category.
	Housebuilder Awards - Best Retirement Scheme - 2023 Winners	Our Foundry Place Retirement Living PLUS development in Beccles was recognised as 2023's best retirement scheme at the Housebuilder Awards.
	Health Investor Senior Housing Awards - Best Pipeline of the Year Award – 2023 Winners	This award recognises the developers and operators with the most impressive pipeline of seniors housing developments either under construction or with land acquired and planning obtained. The judges considered both the volume and the quality of the projects in the pipeline.
	Retirement Living Awards - Best Retirement Project and Best Developer Awards – 2023 Winners	Priory House, Banstead, won Best Retirement Project. Our 500th managed development was recognised for its beautiful design and the secure and thriving community it offers to older people in the area. McCarthy Stone also took the Best Developer Award, recognising our commitment to our customers and our communities and our sustainability strategy.
	National House Building Council - Pride in the Job - 2023 Winners	Six of our incredible Site Managers have been awarded NHBC Pride in the Job Quality Awards for their excellent work at their developments, with two of those going on to win Seals of Excellence, and one being named a regional winner!
	Association of Residential Managing Agents ACE Award - 2023 Winners	A huge well done to Louise Grace, House Manager at Centenary Place, who won On-Site Member of the Year Award and Carla Davies, Estate Manager at Foxhall Court who won the Rising Star Award, and congratulations to House Manager, Tasmin Searle who was also shortlisted.
	2023 Silver Marketing Association, Best Radio Campaign - Winner	Our award-winning radio campaign for Boom Radio UK features homeowners at Williams House, Thatcham, talking about the difference that life in this retirement community had made to their happiness and wellbeing.
	2023 Carterwood Market Movers - Winner	"We’re delighted to be recognised once again as Carterwood’s top Market Mover in the retirement living sector."
	2023 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

2022
	WhatHouse Awards 2022	We were pleased that Campbell House, Weybridge scooped a Silver at the WhatHouse Awards 2022 for Best Retirement Development.
	LaingBuisson Awards 2022 - Property Developer of the Year	In November 2022 we were delighted to win the Property Developer of the Year Award at the LaingBuisson Awards, with the judges praising our work to increase the affordability of our products and services, and increase the choice of tenures for our customers.
	Housebuilder Awards 2022	We were pleased to pick up a ‘Highly Commended’ at the Housebuilder Awards in November 2022 for Best Retirement Scheme for Campbell House in Weybridge, Surrey.
	Senior Housing Awards 2022	In September 2022 we were pleased that Jupiter House in Milton Keynes won ‘Senior Housing Development of the Year - Retirement Housing’ at the Senior Housing Awards.
	Association of Residential Managing Agents annual ACE awards	We were delighted that Kelly Jefford, our House Manager at Wisteria Place in Nottinghamshire, received a ‘highly commended’ at the ARMA Ace Awards in the Site Manager of the Year category.
	Pride in the Job Quality Award winners	Congratulations to the following Site Managers who have won Pride in the Job Awards for their excellent work at their developments! Neil Lister (for Whitley Bay), Carl Drury (for Buxton), Danny Blakeley (for Wigan), Simon Blackman-Davis (for Chipstead), Alex Mckenzie (for Dorchester) and Lloyd Bryant (for Bridport).
	Great Place to Work Wellbeing List 2022	We are delighted to be on the Great Place to Work Wellbeing List for 2022! Over 80% of our incredible teams told us they felt their role was “more than just a job” and that people really care about each other at McCarthy Stone.
	Carterwood Market Movers 2022 – older people’s housing sector	We are delighted that Carterwood has found that we have once again taken top place in terms of bringing forward planning applications for new retirement communities.
	2022 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.
	Property Week RESI Awards 2022	We were delighted that our rental deal with investors John Laing won Deal of the Year for their investment in our ground-breaking retirement rentals platform. The rental deal is the first of its kind in the UK, and has enabled us to offer more tenure choice than ever before to older people.

	Surrey Property Awards 2021	In November 2021, Holly Place in Cobham won Best New Apartment Scheme at the Surrey Property Awards. These awards acknowledge and recognise excellent design, best practice and exceptional service across all aspects of the property and construction industry.
	WhatHouse Awards 2021	We are proud that Greenhaven, our truly exceptional Retirement Living development in Branksome Park, Poole, received a Silver Winner Award at the 2021 WhatHouse Awards in the Best Retirement Development category.
	Insider Media Awards 2021	In September 2021 we were delighted that Monument Place, our new development in Salisbury, won the Care & Later Living Development of the Year Award at the Insider Residential Property Awards. The judges noted that “The scheme is a great example of creating a development that is a great fit with its surroundings.”
	Pride in the Job Awards 2021	2021 was another successful year for our construction teams as we picked up six more Pride in the Job Quality Awards. These important awards recognise site managers who achieve the highest standards in the construction industry and are the most highly regarded competition in housebuilding. Just 450 UK site managers were selected for the award from a field of 10,000 entrants.
	Older people's housing sector Winner 2020-21	In June 2021 we were pleased to pick up the Caterwood Market Movers Award for 2021, which noted that McCarthy Stone continues to lead the retirement sector, with development plans twice that of the number two company on the list. Find out more.
	Housing with Care Award 2020 Winner	We are proud and delighted to have won the LiangBuisson Housing with Care Award 2020 (Covid delayed). The award recognises our excellence in the development of retirement villages and the provision of care services. For 15 years the LaingBuisson Awards have celebrated businesses that set new standards of excellence. LaingBuisson has over 30 years’ experience of providing insight, analysis and data on policy and strategy across healthcare, education and social care. .
	2021 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

	2020 Housebuilder Awards	In December 2020, we were delighted that our beautiful Chiltern Place development in Amersham won Best Retirement Scheme at the Housebuilder awards. We also received a Highly Commended for Best Community Initiative for our work during Covid supporting our homeowners, as well as a Special Recognition Award.
	2020 Pride in the Job Awards	In June 2020, we continued our success at the Pride in the Job awards by picking up another five Quality awards. These important awards recognise site managers who achieve the highest standards in the construction industry and are the most highly regarded competition in housebuilding. In the first round of judging, 450 UK site managers were selected for the award from a field of 11,000 entrants.
	2020 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

	2019 Housebuilder Awards	In October 2019, we were pleased to pick up a ‘highly commended’ at the 2019 Housebuilder awards in the category of Best Community Initiative for our intergenerational living work at Wingfield Court. The intergenerational project launched last autumn, aiming to encourage our customers to spend time with children from their local primary school.
	2019 Pride in the Job Awards	In June 2019, we were delighted to win 10 Pride in the Job awards. These important awards recognise site managers who achieve the highest standards in the construction industry and are the most highly regarded competition in housebuilding. In the first round of judging, 450 UK site managers were selected for the award from a field of 16,000 entrants, which puts our winners among the top 3% in the industry.
	2019 National Housing for Older People Awards	In May 2019, we were pleased to pick up four awards at the Housing for Older People Awards, run by the Elderly Accommodation Counsel and voted for by residents of retirement housing. They included three silver awards for our developments, and most importantly, winning the Hero award for the great work of Sharon Gratton, our House Manager at Rockhaven Court, Bolton.
	2019 NHBC Health & Safety Awards	Also in May 2019, we were delighted to win four ‘commended’ and two 'highly commended' awards in this year’s NHBC Health & Safety Awards. These awards are designed to recognise and reward the very best in health and safety, and to helping drive up safety standards in the industry by showcasing and sharing best practice.
	2019 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

	2018 Housebuilder Awards	In November 2018, we were delighted that Horizons, our stunning development in Poole, won Best Retirement Scheme at the Housebuilder Awards. We were also shortlisted for Best Marketing Infinitive, Best Training Initiative, and Housebuilder of the Year.
	2018 ARMA ACE Awards	In July 2018, we were pleased to win two awards at the ARMA (Association of Residential Managing Agents) national awards. The awards were for ARMA’s On-site Staff Member of the year, which was won by Nick Twigger, our Estate Manager at Wilton Court, and ARMA’s Service Charge Accountant of the year, which was won by Julija Bizna, who works in our Head Office. We were also the finalist for ARMA’s National Managing Agent of the year.
	2018 NHBC Health & Safety Awards	In June 2018, we were pleased to pick up three NHBC Health & Safety Awards. The awards recognise and reward the very best in health and safety in the housebuilding sector, and three site managers, Rick Egerton, Mick Walters and Tony Barrowclough, were commended. The awards are testament to the continued care and attention we put into all of our developments.
	2018 Pride in the Job Awards	In June 2018, we were delighted to win 20 Pride in the Job awards, which recognise site managers who achieve the highest standards in housebuilding. The result was unprecedented for McCarthy & Stone as it is the largest number of awards we have ever received and marks a 33% increase on the year before.
	2018 Customer Satisfaction Five Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

	2017 WhatHouse Awards	In November 2017, we were also pleased that our new development at Bowes Lyon Court in Poundbury picked up Bronze for Best Retirement Development at the 2017 What House Awards.
	2017 Housebuilder Award	In November 2017, we won Best Marketing Initiative for our Positive Retirement campaign in the Daily Telegraph.
	2017 ARMA ACE Awards	In July 2017, we were pleased to receive a Highly Commended award at the Association of Managing Agents ACE Awards for On-Site House Manager of the Year. Congratulations to Sharon Gratton, our House Manager at Rockhaven Court!
	2017 Pride in the Job Awards	In June 2017, we won 15 Pride in the Job awards, which recognise site managers who achieve the highest standards in housebuilding. The result was unprecedented for McCarthy & Stone as it is the largest number of awards we have ever received and marks a 50% increase on the year before. It is also the most won by any listed housebuilder in relation to their legal completions.
	2017 SECBE Digital Construction Award	In June 2017, we were delighted to win the SECBE Constructing Excellence Award for Digital Construction for our implementation of our new digital approach to design.
	2017 National Housing for Older People Awards	In May 2017 we were pleased that our developments were once again recognised at these awards, which are voted for by homeowners, staff and volunteers from retirement schemes across the UK. Rockhaven Court in Horwich won the Bronze Award for the 'Best UK Retirement Housing Scheme' in the 44 – 52 apartment category, while Clover Leaf Court in Alton, Hughenden Court in Hazlemere, Paxton Court in Tenby, Queen Elizabeth Court in Kirkby Lonsdale, and Speakman Court in Altrincham were all highly commended in their categories.
	2017 Customer Satisfaction Surveys: 5 Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.
	2017 Grantham Civic Society Design Award	In April 2017, our new development Martin Court in Grantham was nominated by the local Civic Society for its stunning design.

	2016 Best IPO IR Communications	We were pleased to win this award for our communications work around rejoining the Main Market of the London Stock Exchange in November 2015.
	2016 Management Today	We were pleased to feature in Management Today's list of Britain's most admired companies for 2016, based on an independent analysis of corporate reputation by Leeds Business School and industry peers.
	2016 What House Awards	On 18 November 2016, we were pleased to receive a 'Bronze' award in the Best Retirement Scheme category at the What House Awards for Constance Place in Knebworth, Hertfordshire.
	2016 Housebuilder Awards	On 3 November 2016, we were delighted to received double recognition at the 2016 Housebuilder Awards. Our combined Retirement Living Plus (formerly known as Assisted Living) and Lifestyle Living (formerly known as Ortus Homes) scheme at Ramsay Grange / Lyle Court in Barnton, Edinburgh was awarded 'Best retirement scheme', the second year in a row we have won the award. We were also pleased to be awarded 'Best customer satisfaction initiative' which recognises the work that goes in to ensuring we deliver a truly Five Star service for our homeowners.
	2016 Weymouth Civic Society Award for Design	In November 2016, the Weymouth Civic Society gave us their Annual Award for the best contribution to the built environment for our Harbour Lights Court development in the town.
	2016 Building Safety Group Awards	In October 2016, we again won numerous awards at the Building Safety Group (BSG) Awards, the not-for-profit organisation specialising in providing health, safety and environmental advice for the construction industry. The awards included the BSG Member of the Year for our North East Region.
	2016 NHBC Pride in the job Awards	In June 2016, we again won 10 Pride in the Job awards, which recognise site managers who achieve the highest standards in housebuilding.
	2016 Health & Safety Awards	We were delighted to receive five NHBC Health & Safety commendations in July. The awards recognise and reward the very best in health & safety standards by housebuilders across the country and are driving up standards across the board by showcasing and sharing examples of best practice. To collect five awards is a great performance, giving us 8% of the total awards made to the industry. We were delighted that Paul Gethin, our site manager for Shrewsbury, then went on to win a Highly Commended award.
	2016 Customer Satisfaction Surveys: 5 Star Award	More than 90% of our customers say they would recommend us, which means we’ve been awarded the maximum 5-star rating for customer satisfaction. We’ve achieved this rating every year we have taken part in the survey.

	National Housing for Older People Awards 2015	In February 2016 we were pleased that our developments were recognised at these awards for the third year running. Rockhaven Court in Horwich again won the Gold Award for the 'Best UK Retirement Housing Scheme' in the 45 – 59 apartment category, while Queen Elizabeth Court in Kirkby Lonsdale won Bronze in the 'Best UK Retirement Housing Scheme' in the 34–39 apartment category.
	Housebuilder Awards 2015	We are delighted to win the Best Retirement Scheme at the Annual Housebuilder awards. Our first Lifestyle Living (formerly known as Ortus Homes) development at Scarlet Oak in Solihull won the award in a ceremony arranged by the Home Builders Federation and the National House Building Council that recognises excellence and innovation in housebuilding.
	Sunday Times 2015	We were pleased to be named again in this year's Sunday Times Grant Thornton Top Track 250 list of leading UK companies, rising to 35th position from 82nd last year.
	UK Property Awards 2015	We are happy to announce that our Retirement Living development Singer Court in Paignton won 'Best Residential Development – Devon' in the UK Property awards 2015. We are also delighted to announce that our Lifestyle Living (formerly known as Ortus Homes) development, Scarlet Oak in Solihull won 'Best Residential Development – West Midlands' in the UK Property awards 2015.
	NHBC Pride in the Job Awards 2015	We were pleased to win 10 Pride in the Job awards in 2015. This is the only UK wide competition dedicated to recognising site managers who achieve the highest standards in housebuilding.
	British Safety Group awards 2015	We received a number of awards from the Building Safety Group (BSG), a nationwide health and safety consultant to the construction industry. This includes two Regional Site Manager of the Year awards, the Northern Regional Member of the Year award, and the National BSG UK Member of the Year award.
	West Lancashire Design Awards 2015	Coronation Court in Ormskirk won the Landscaping Category award in the West Lancashire Design awards.

	UK Property Awards 2014	Queen Elizabeth Court in Kirkby Lonsdale won 'Best Retirement Development UK' in the UK Property Awards in October 2014. We were also pleased that our Basingstoke developments, Lady Susan Court and Emma Court, were highly recommended.
	Sunday Times 2014	We were named in this year's Sunday Times Grant Thornton Top Track 250 list of leading UK companies.
	WhatHouse? Awards 2014	Lady Susan Court and Emma Court, our joint developments in Basingstoke, received a bronze award for 'Best Retirement Development' at the annual WhatHouse? Awards 2014.
	National Housing for Older People Awards 2014	Rockhaven Court in Horwich has won the Gold Award for the 'Best UK Retirement Housing Scheme' in the category 45 – 59 units at the National Housing for Older People Awards 2014.
	Malvern Civic Society Award 2014	Cartwright Court won the annual Malvern Civic Society Award in May 2014. The win came after the development was nominated by a member of the Malvern Civic Society who took a tour of the development during an open weekend and was impressed with what facilities were on offer to the elderly community in Malvern.
	Housebuilder Awards 2014	Lady Susan Court & Emma Court, our combined Retirement Living Plus (formerly known as Assisted Living) and Retirement Living development in Basingstoke, was highly recommended at the Housebuilder Awards 2014, in the 'Best Retirement Scheme' category. The Housebuilder Awards are arranged by the Home Builders Federation and the NHBC and recognise excellence and innovation in house building.
	UK Over-50s Housing Awards	We won two awards at the UK Over-50s Housing Awards in 2011 where we were praised for our innovation. We were judged to be the most outstanding Retirement Living Plus (formerly known as Assisted Living) provider in the UK in 2012. We were also very proud to win the Global Award. We believe that you should have the very best housing in later life. We think these awards demonstrate our commitment to that ideal.

	NHBC Pride in the Job Awards	Pride in the Job is the only UK wide competition dedicated to recognising site managers who achieve the highest standards in house-building. It has been instrumental in driving up the quality of new homes for 32 years, and we are proud to have achieved 4 awards in 2013: Quality Awards – Keith Julier at Peel Court Welwyn Garden City and Carl Lamb at North Bay Court, Scarborough, Seal of Excellence and National Award Winner was Carl Lamb at North Bay Court, Scarborough, and Seal of Excellence was awarded to Keith Julier from Peel Court Welwyn Garden City.
	50+ Awards 2013	We won two awards at the 2013 50+ awards – voted for on the internet and soley based on the nominations and votes of those aged 50 and over. McCarthy & Stone are proud to have received Gold in the categories of Best 50+ Housing Provider and Best 50+ Retirement Living Plus (formerly known as Assisted Living) Housing Provider.
	Transform Awards 2013	Bronze Award winner for Best Rebrand of a Digital Property at the Transform Awards in March 2013.

Digital Impact Awards 2012

Gold Award winner for Best Use of Digital in the Property Sector at the Digital Impact Awards in October 2012.

Award-winning Retirement Housing

2024

2023

2022

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