Building safety, repairs and compliance

Our Tenant Satisfaction Measures for building safety, repairs and compliance

*Proportion of homes for which all required legionella risk assessments have been carried out:
Data capture in place for communal legionella, in unsold apartments a process is in place and data capture under review

Proportion of homes for which all required gas safety checks have been carried out: 
Not applicable – No properties or homes with gas

Proportion of homes for which all required asbestos management surveys or re-inspections have been carried out:
Not applicable – there are no homes which require asbestos management surveys or re-inspections

Proportion of homes that do not meet the Decent Homes Standard:
Not applicable – we are a provider operating only low cost home ownership (LCHO) and are therefore not required to report on this measure

Proportion of non-emergency responsive repairs completed within the landlord’s target timescale: 
Not applicable – we are a provider operating only low cost home ownership (LCHO) and are therefore not required to report on this measure

Proportion of emergency responsive repairs completed within the landlord’s target timescale: 
Not applicable – we are a provider operating only low cost home ownership (LCHO) and are therefore not required to report on this measure