Building safety, repairs and compliance
Our Tenant Satisfaction Measures for building safety, repairs and compliance
Proportion of homes for which all required gas safety checks have been carried out: 100%
Proportion of homes for which all required fire risk assessments have been carried out: 100%
Proportion of homes for which all required legionella risk assessments have been carried out: 100%*
Proportion of homes for which all required communal passenger lift safety checks have been carried out: 100%
Proportion of non-emergency responsive repairs completed within the landlord’s target timescale: 88%
Proportion of emergency responsive repairs completed within the landlord’s target timescale: 66%
*Proportion of homes for which all required legionella risk assessments have been carried out:
Data capture in place for communal legionella, in unsold apartments a process is in place and data capture under review
Proportion of homes for which all required asbestos management surveys or re-inspections have been carried out:
Not applicable – there are no homes which require asbestos management surveys or re-inspections
Proportion of homes that do not meet the Decent Homes Standard:
Not applicable – we are a provider operating only low cost home ownership (LCHO) and are therefore not required to report on this measure