Pop in to one of our welcoming events and discover why so many homeowners say they wish they'd done it sooner.
How we support you
Whether you're just starting to explore your retirement living options, ready to move or already settled in, we're here to offer practical support.
Retirement living advice you can trust
From helping you to understand the different retirement living options to supporting you through the moving process and beyond, our aim is to make your retirement living journey as straightforward and stress-free as possible.
Our team will answer all your questions and provide clear information about retirement living, costs, services and what day-to-day life is really like. We also offer guides, events and plenty of opportunities to visit our communities, so you can explore your options at your own pace with friends or family – and make an informed decision when you’re ready.
If you’ve got a question, about anything, contact us online or give us a call on: 0800 201 4811
Finding the right retirement living home
Everyone's idea of retirement is different. That's why we take the time to help you understand the choices available and find a property, community and lifestyle that suits you.
Explore our guides to retirement living styles, property types and occupancy options below:
Retirement Living
Easy independent living for people aged 60 and over. You’ll be looked after by a House Manager and enjoy shared amenities and a friendly community on the doorstep.
Retirement Living Plus
Independence combined with assisted living for people aged 70 and over. Benefits include a restaurant and optional Lifestyle Services from laundry to pet-sitting.
Retirement property types
Choose from a range of properties from bungalows with private gardens to apartments with amenities like restaurants and social events on the doorstep.
Occupancy options
We want everyone to be able to enjoy our easier lifestyle, which is why you can buy, rent or choose Shared Ownership to secure your new home.
Extra support when you need it
A daily shave, a weekly clean, a monthly ‘big’ shop? No problem. Just ask our award-winning Lifestyle Services team,
A home that adapts with you
Our stylish properties are packed with clever and subtle features like easy turn taps, alarms and accessible bathrooms, so your home is fully future-proof.
How to sell a McCarthy & Stone property
When the time comes to sell a McCarthy & Stone retirement property, our expert resales team is here to help you.
They have a unique understanding of McCarthy & Stone retirement living and a passion for communicating the benefits of life in our communities.
If you’d like to arrange a free, no obligation valuation of a McCarthy & Stone property, please get in touch by calling our resales team on 0345 556 4126.
Need support with a question or concern?
You can expect to receive an outstanding level of customer service whatever your query.
If you live in a McCarthy & Stone retirement property or are a friend or family member of someone in our communities, then your first point of contact is the development manager. They’re able to help with most things – and if they can’t help, they’ll know someone who can. You can also contact us online or call 0800 201 4811.
Useful links
- Our Customer Charter – our promise to you
- Our complaints policy – how to make a formal complaint
- How we manage care – and our accreditation (Retirement Living PLUS only)
- Dementia support – how we can help homeowners living with dementia.
How can I find out more?
The best way to understand retirement living is to experience it for yourself. Visiting a development offers a real sense of the lifestyle, the community and the feeling of being at home.
Browse our retirement communities near you, contact us or call our lovely team on 0800 201 4811.
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