Are you getting the money you're entitled to?

Older people are missing out on pots of money they're entitled to, have contributed towards and deserve. Find out how McCarthy & Stone can help.

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How to get the financial support you deserve

You've worked hard, paid your taxes and now it is time to enjoy your well-earned retirement – and claim the money you're entitled to too. After all that's what National Insurance contributions are for. But, according to Age UK, every year £2.8 billion in Pension Credit and Housing Benefit goes unclaimed by older people, meaning over a million pensioner households are missing out*.

The reasons for this are varied. Sometimes people don't know what entitlements they're eligible for or think they won't qualify. Others are put off by the lengthy and complicated forms. If this sounds familiar, our FREE entitlements advice can help.

*Source: Age UK - Benefit take-up and older people, January 2024

Ask about our FREE entitlements advice

If you are looking to buy or rent a McCarthy & Stone retirement property, our consultants can put you in touch with our lovely Entitlements Manager, Aleks Clayton. This service is available before you move into your McCarthy & Stone property and Aleks can offer you free advice on the entitlements you could be eligible for. She can also help you fill in the forms - her expertise means it’s more likely your application will succeed. Aleks will also follow up on progress with the Department for Work and Pensions or Local Authority.

Ask our friendly team about entitlements advice on 0800 201 4811.

Did you know you might be entitled to:

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About our Entitlements Manager, Aleks

Aleks has been giving advice on entitlements for over 18 years, having started out helping patients for a cancer charity. She began working for McCarthy & Stone in 2015 and has embraced the opportunity to specialise in helping older people get the money they are due.

Just a few of Aleks’ five star reviews

  • I was taken aback when the sales person asked whether I receive benefits such as Attendance Allowance. I humoured her by agreeing to let her pass my details to Aleks Clayton. A day or two later, Aleks phoned me and helped me complete an application. I was still convinced that I wouldn't be awarded AA, but a few weeks later I received an award letter! Thank you, Aleks.
  • Great help from Aleks in getting Dad his attendance allowance, something he should have been getting for a while. Aleks put in a lot of work with both advice and the wording of the claim and six weeks later it was approved, many thanks.
  • Aleks was absolutely fantastic helping us complete the additional Attendance Allowance form which has given my mum a bit extra each month. Aleks was really patient and very knowledgeable. Thanks so much.
  • This review is specifically for Aleks Clayton who helped me with my recent application for Attendance Allowance. The many questions were daunting, sometimes complicated and needed clarifying…Her knowledge, excellent advice and guidance were invaluable and the allowance itself will make a huge difference to my ongoing day to day…I am pleased to say that my application was successful and I highly recommend this service offered by McCarthy & Stone. I am truly grateful
  • Our recent experience in filling in a 51 question claim form for Attendance Allowance for my wife was made so much easier by the help and advice given to us by Aleks Clayton. Aleks was very helpful and made the whole process much much easier than we were expecting, and the whole thing proved very successful. Well done, Aleks.
  • What has been amazing has been the care and commitment shown by Aleks... We had no idea we could apply for Attendance Allowance for my mum, we’ve never applied for any financial support! Aleks was encouraging, clear with her advice and reviewed our application. Aleks offered to complete the application with and for us but, with her help we got there and it has been successful which is a great help.
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