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FAQs - Renting a retirement property
Find answers to common questions about renting a retirement property, including how renting works and what to expect.
All payments for our retirement rentals are due on the 1st of each month and must be paid by direct debit.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
Yes, absolutely. If you rent your retirement property, you’ll enjoy the same access to facilities, amenities, and events as everyone else on the development, including the communal lounges, the landscaped gardens and a lively calendar of social events. On our Retirement Living Plus developments for the over 70s, you can also benefit from the onsite bistro/restaurant and access to domestic and personal care services and assisted living facilities.
If you’d like to move into a McCarthy & Stone retirement rental, we’ll ask you to complete a Rental Application Pack and an Income and Expenditure form. These give us the information we need to do standard background checks. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. You’ll also be asked to provide identification documents that comply with the latest Government Right to Rent regulations.
Contact us online or call 0800 201 4811 for more information about moving into our retirement rentals.
Yes. We sometimes carry out inspections to check the condition of the retirement property and to see if there’s any maintenance work we need to do. We will contact you to arrange a convenient time before we visit.
Yes. The rent is set at the point of purchase. An annual rent review on the date specified in your lease will be no higher than open market rent.
Get in touch by phoning 0800 201 4811 or online to find out more about how rental payments work.
The rent is set at the point of purchase. An annual rent review on the date specified in your lease will be no higher than open market rent.
Get in touch by phoning 0800 201 4811 or contact us online to find out more about how rental payments work.
An Assured Periodic Tenancy on a retirement rental gives you legal protection, meaning that if you abide by the conditions of your tenancy, you can live in the property for as long as you like. If you wish to move, you can serve two months at any time during your tenancy.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
Yes - to ensure that a retirement rental option is right for you - and affordable in the longer term - there will be standard checks as regulated by the Assured Periodic Tenancy agreement.
Contact us online or call 0800 201 4811 for more information about the financial checks we need for rental properties.
As the legal owner of the apartment, your landlord is responsible for paying the service charge. As the tenant, you will not pay the service charge, but you will still enjoy access to all the amenities and services on offer at the development.
Yes. You pay a deposit to secure your rental retirement property which is offset against your first month’s rental payment. A Tenancy Deposit, equivalent to five weeks' rent, will need to be paid when your tenancy begins.
Contact us online or call 0800 201 4811 for more information about deposits.
The inventory contains details of the rental retirement property and its contents. This document should be checked carefully in case of a dispute at the end of your tenancy. If you disagree with anything in it you must let the manager of your McCarthy & Stone retirement development know within 14 days of the start of your tenancy. If we do not hear from you, we will assume that you agree that it is accurate.
Phone 0800 201 4811 or get in touch online for more information.
No. We do not allow smoking in your rental retirement home or the communal areas within our retirement developments.
Call 0800 201 4811 or get in touch online to find out more about our no smoking policy.
You can find retirement properties to rent at a number of our developments and retirement villages. Please check with the team or call 0800 201 4811 for more information about our senior living retirement rentals.
No, under the terms of the Assured Periodic Tenancy agreement subletting your retirement rental property is not permitted.
Yes. McCarthy & Stone is a member of The Property Ombudsman. Our membership number is: T04786.
It’s important that the housing decision you make is suitable for your personal and financial circumstances, which is why we carry out an initial affordability check.
Your rent is a contractual agreements between you and your landlord. If you do fall behind, your landlord will contact you to arrange payment or to work out a payment plan to suit the circumstances.
Before you can move into your rental retirement property, you will need to pay the first month’s rent together with your security deposit, minus the reservation deposit you’ve already paid. The security deposit is equivalent to five weeks' rent. Don’t worry, we’ll make sure you know the exact amount you need to pay in plenty of time. McCarthy & Stone is part of the Tenancy Deposit Scheme and our membership number is G10625. Download the Tenancy Deposit Scheme leaflet.
Contact us online or call 0800 201 4811 for more information about deposits and fees on our retirement rentals.
As long as you give us 2 months’ notice you can leave at any point during your tenancy.
Yes. You can make an amendment to the rental agreement on your retirement property provided McCarthy & Stone agrees. A £50 administration fee will be charged.
Contact us online or call 0800 201 4811 to find out more about our retirement properties to rent.
If you’d like to move into a McCarthy & Stone retirement rental, we’ll ask you to complete a Rental Application Pack and an Income and Expenditure form. These give us the information we need to do standard background checks. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. You’ll also be asked to provide identification documents that comply with the latest Government Right to Rent regulations.
Contact us online or call 0800 201 4811 for more information about moving into our retirement rentals.
You can find our guides and important documents here:
If you rent one of our retirement rentals, McCarthy & Stone will become your landlord. McCarthy & Stone does sell its rental apartments to trusted property investment companies, however, the terms of your Assured Periodic Tenancy agreement remain unchanged. McCarthy & Stone retains ongoing responsibility for the management of the retirement development and will continue to have a direct relationship with you.
Contact us online or call 0800 201 4811 for more information about our retirement rentals.
If you lose or damage the keys to your retirement home, you will be charged reasonable costs to provide replacements.
We strongly recommend you take out tenants’ contents insurance to protect your belongings during your time in a rented retirement property. It should also cover accidental damage to the fixtures and fittings.
Your sales consultant can help you to find suitable insurance. Call 0800 201 4811 or get in touch online for more information.
We charge a fee for the cost of chasing rental payments that are more than 14 days overdue. The fee is 3% above the Bank of England’s annual percentage rate and it is charged for each day the rent is late.
Call 0800 201 4811 or get in touch online or to find out more.