what is extra care?

What is extra care?

Sometimes it's good to know you have support 

No matter how independent we are, we all need a little extra help from time to time. For people who need ongoing personal or medical care, that often means living with the support of a care home.

For others, it means living in a luxury property, with a building management team to take care of those time-consuming chores, such as keeping the garden tidy or cleaning the windows.

If you’ve found yourself thinking ‘what is Extra Care?’, then let us explain. At an Extra Care property like a Retirement Living PLUS apartment, you get a healthy balance between those two options. You maintain your independence, but help is available, should you require it. 

What's the Difference Between Extra Care and a Care Home?

Unlike living in a care home, at an Extra Care property, you get a secure, self-contained home that you own, rent or part buy per rent. You'll also be able to keep your independence as you’ll be living in an apartment that's been designed with you in mind: a lift to every floor in the building, switches and appliances conveniently fitted at waist-height, non-slip flooring and grab rails in the bathroom.

But unlike conventional property in a retirement community – such as a Retirement Living apartment – an Extra Care property gives you a flexible level of personal care that's there if you ever need it. You'll get one hour of help around the house each week included in your service charge, and then it's up to you to decide how much or how little extra care you'd like. 

As the largest provider of new housing with care developments each year and the largest private operator in the sector, we currently provide around 35,000 hours of care each month (including 13,300 hours of regulated care [1]), with popular services including bathroom assistance, support with dressing, medication and housekeeping. 

With Extra Care, it’s the little touches that make a big difference. It could be as simple as having someone do your laundry or help you prepare breakfast, or it could mean getting extra support for a few days after you get home from a hospital visit. Our flexible service means that you only ever pay for what you need, when you need it.

Who Provides the Care in a Retirement Living PLUS Development?

All of the extra care and support you get is provided by YourLife Management Services (YLMS), who are our in-house team. This means that all of your care and support is delivered wholly by McCarthy & Stone.

We've worked hard to choose the most passionate and personable staff for our care teams, and we've invested in their training to give them all the skills they need to provide you with the best possible service. When you stay at one of our Extra Care properties, you’ll always be greeted with a smile and a friendly face. 

Plus, each of our carers has a certificate from the DBS (The Disclosure and Barring Service) and YourLife Management Services is regulated by the Care Quality Commission – so you can relax knowing that you're in good hands.

If you like the sound of living as an independent homeowner, but with the added security and peace of mind of having help on hand if you need it, start your search for a high-quality Retirement Living PLUS property today. Nine out of 10 customer say that their new property improved their quality of life [2] , and 93.5% of customers would recommend McCarthy & Stone to a friend [3]  . 

[1] Figures correct as of 31 May 2019
[2] Survey of homeowners by the NHBC and HBF (2017)
[3] Survey of homeowners by the NHBC and HBF (2017)