The Cloisters

That depends on your individual circumstances, but in many cases, service charges are lower than like-for-like costs in a previous property. Our research shows you could save over £2,300 a year on household bills in a McCarthy Stone retirement apartment when compared to a typical home*. Read about how we can save money on your cost of living.

Call 0800 201 4811 or contact us online to find out more about our service charges.

*Typical net saving when running a McCarthy Stone Retirement Living apartment when compared to the cost of running a typical home is £2,312 per year. Source: Internal research carried out by McCarthy Stone, 2022. Based on information from Address Intelligence using a combination of census, EPC, and planning permission.

Usually people take between 12 to 16 weeks to complete the purchase of their new retirement home, but we will try and be as flexible as possible to suit your individual circumstances.

Once you’ve reserved your retirement property, it’s likely you’ll need to sell your current home. Part exchange means we’ll buy the property from you making the process quicker and easier.

Our Part Exchange offer includes:

• Certainty: relax in the knowledge that you’ll move in on a set date and that the sale price is fixed.
• Convenience: enjoy a stress-free way to sell your home without redecorating or having to prepare your home for viewings.
• Access: to your sold property for up to two weeks after completion.
• Financial benefits:  there is no need to pay for estate agent fees and we’ll provide up to £1,000 towards solicitor fees*.
• A smooth move: our part exchange offer includes a free specialist removals service

Part Exchange in just 3 simple steps:

1. Valuation:
   Three independent local estate agents and a surveyor will value your property.
2. Offer:
   You’ll receive an offer from us based on these valuations. There’s no obligation to accept, and you may get a higher price on the open market. It’s up to you whether the benefits of part exchange outweigh this.
3. Sold:
   Should you accept this offer, we’ll work with your legal representatives to finalise the contracts — and even contribute £1,000 towards your solicitor fees*.

*T&Cs apply. Read the full T&Cs.

An Assured Tenancy on a retirement rental gives you legal protection, meaning that if you abide by the conditions of your tenancy, you can live in the property for as long as you like. If you wish to move at the end of 12 months, then you can serve notice after 10 months to give two months’ notice. The notice period is always two months.

Contact us online or call 0800 201 4811 for more information about our retirement rentals.

If you’d like to move into a McCarthy Stone retirement rental, we’ll ask you to complete a Rental Application Pack and an Income and Expenditure form. These give us the information we need to do standard background checks. You’ll be asked for proof of income, savings and/or pensions, along with copies of your last three months’ bank statements. You’ll also be asked to provide identification documents that comply with the latest Government Right to Rent regulations.

Contact us online or call 0800 201 4811 for more information about moving into our retirement rentals.

Yes. You pay a deposit to secure your rental retirement property which is offset against your first month’s rental payment. A Tenancy Deposit, equivalent to five weeks' rent, will need to be paid when your tenancy begins.

Contact us online or call 0800 201 4811 for more information about deposits.

All payments for our retirement rentals are due on the 1st of each month and must be paid by direct debit. Your rent includes all of the development’s service charges, ground rents (if applicable) and property maintenance.

Contact us online or call 0800 201 4811 for more information about our retirement rentals.