NHBC Pride in the Job Awards: unprecedented success for McCarthy Stone
The UK’s leading retirement housebuilder, McCarthy Stone, is celebrating after 20 site managers picked up a coveted Pride in the Job Quality Award from the National House Builders’ Council (NHBC).
This year’s result is unprecedented for McCarthy Stone as it is the largest number of awards ever received by the company. It also marks a 33% increase in the number of awards the company won last year, and is the highest number of awards of any listed UK housebuilder in relation to their legal completions.
Now in its 38th year, the NHBC Pride in the Job Awards recognises site managers across the country who are at the top of their profession and are creating homes of an outstandingly high standard. A total of 450 site managers have been selected as winners at this stage, from around 16,000 entrants. All of the successful site managers will be invited to regional awards ceremonies in the autumn, and they will also go on to compete for NHBC Seal of Excellence and Regional Awards.
Clive Fenton, Chief Executive Officer for McCarthy Stone, said: “The professionalism and dedication of our site managers ensures that our developments consistently meet the highest quality standards, and I am thrilled that our 20 award winners have been recognised for their commitment to excellence at every stage of the build programme.
“The McCarthy Stone site mangers who have received this accolade from the NHBC have helped to make 2018 our most successful year ever when it comes to Pride in the Job, and my congratulations go to them all.”
The judging process for the Pride in the Job Awards is extremely rigorous. As well as undergoing spot checks of the day-to-day running of their site, each site manager is assessed across many areas, including technical knowledge, consistency in the build process, leadership, and organisational skills. Only those who demonstrate exceptional standards and outstanding quality are presented with an award.
Commenting on the Awards, NHBC Chief Executive Steve Wood, said: “NHBC launched Pride in the Job in 1980, with the clear aim of promoting and driving the highest standards in new home building. 38 years on, this drive for excellence remains very much at the heart of the competition.
“Pride in the Job recognises the hugely important role site managers play in delivering high quality new homes for residents and homeowners across the UK. Their role is undoubtedly one of the toughest in house building, they really do make the difference to quality on site. Many congratulations to all of the 2018 Quality Award Winners.”
McCarthy Stone provides high-quality developments in central locations which are close to amenities, and which cater to all stages of retirement. The company’s outstanding build quality is one of the reasons why it has achieved the full five star customer service satisfaction rating. It is the only UK housebuilder, of any size or type, to achieve this accolade for 13 consecutive years, which is every year the awards have been run.
Notes to editors: McCarthy Stone is the UK’s leading retirement housebuilder, with a c.70% share of the owner-occupied market . The Group buys land and then builds, sells and manages high-quality retirement developments. It has built and sold more than 54,000 properties across c1,200 retirement developments since 1977, and is renowned for its focus on the needs of those in later life.
There is a growing demand for retirement housing. There are currently 11.8 million people aged 65 or over, rising to 17.3m by 2037, representing a 47% increase . For those aged 85 or over, the increase will be larger, from 1.6m to 3.0m, representing an 88% increase. According to research by Demos, one in four over 60s are interested in retirement living , yet only c.157,000 units of specialist retirement housing for homeowners have been built
McCarthy Stone has two established product ranges – Retirement Living and Retirement Living Plus, which provide mainly one and two bedroom across the country with varying levels of support and care for older homeowners. Retirement Living developments provide independence in private apartments designed specifically for the over-60s, as well as facilities such as shared lounges and guest suites that support companionship. Retirement Living Plus developments, which are designed specifically for the over-70s, offer all of this plus more on-site facilities such as restaurants, well-being suites and function rooms. Importantly, they also provide flexible care and support packages to assist those needing additional help.
In late 2014, McCarthy Stone also launched its Lifestyle Living (formerly Ortus Homes) product, which is exclusively for the over-55s and those in the earlier stages of retirement who are seeking to downsize for their leisure years. The first Lifestyle Living development at Scarlet Oak in Solihull won the Best Retirement Scheme at the annual Housebuilder Awards in November 2015. At the same awards in November 2016, the company was pleased to again receive Best Retirement Scheme for Ramsay Grange and Lyle Court, its combined Retirement Living Plus and Lifestyle Living development in Barnton, Edinburgh, as well as Best Customer Satisfaction Initiative for its approach to ensuring that it delivers a Five Star service for its homeowners.
The Group was also pleased to win 15 awards at the 2017 NHBC Pride in the Job awards and seven Seals of Excellence, marking a 50% increase in awards from 2016. The scheme is dedicated to recognising construction site managers who achieve the highest standards in housebuilding and has been instrumental in driving up standards in the sector for 37 years.
All developments built since 2010 are managed by the company’s in-house management services team, providing peace of mind that it will look after customers and their properties over the long term. This is a key part of how McCarthy Stone seeks to enrich its customers’ lives. McCarthy & Stone Management Services (MSMS) provides management services in Retirement Living and Lifestyle Living developments. YourLife Management Services (YLMS), which is owned 50/50 by MSMS and Somerset Care Group, a leading not-for-profit care provider, provides management services, domestic assistance, catering, personal care and additional support in Retirement Living Plus developments and each development is run by an Estate Manager and a team of staff delivering services 24 hours a day, 365 days a year.
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