Making Life at McCarthy Stone Even Better

We want to create retirement communities that enrich the quality of life for our customers and their families, and provide services that meet their needs.

This means having a more flexible approach so we can provide an even better customer experience.

This flexibility enables us to offer a range of products and services, so that everyone can shape their McCarthy Stone lifestyle to suit their own individual requirements.

Today’s retirees demand more from their well-earned retirement. With fewer obligations and less pressure on their time, our customers want to live their lives to the full and that is precisely what our new range of services will deliver.

We are currently trialling over 20 new exciting projects for our customers, ranging from basic financial products like specialist home insurance for our retirement communities, right through to car- clubs, exercise classes and innovative technology to monitor the health and wellbeing of our customers to help them lead happier, healthier lives.

Over the last few months we have been holding several focus groups with customers and their friends and families to get an insight into what more we can offer, to share early ideas, seek feedback and guide the  development of the new products and services that we are trialling.