Buying your apartment

You've made the decision that making the move to your very own McCarthy & Stone home is right for you. But how do you go about the reservation process?

Your Customer Support Executive or Sales Executive will guide you through every step, however here is a quick overview to help you.

You can also follow this simple journey for a step-by-step guide to moving in to a brand new retirement apartment.

Guide to Buying

An early reservation gives you the pick of apartments

Planning early with your Sales Executive gives you the pick of apartments available. It’s worth considering reserving an apartment so that you can secure the property which has the best aspect and layout for you.

You can reserve your new home with a deposit of £500 (this may vary depending on the development), payable by cash or cheque. After you reserve, your Customer Support Executive will ensure that your move runs smoothly.

Considering your financial options

There are some financial options available for buying your new apartment. You can discuss what option would suit you best with your Customer Support Executive. You may wish to consider Part Exchange.

Appointing an estate agent

Your Customer Support Executive can contact your solicitor or instruct one of our preferred solicitors.

Applying for benefit entitlements

Our Benefits Advisors help many of our homeowners to claim benefits that they didn’t even realise they were entitled to, such as Attendance Allowance. They can provide you with a free and confidential review and can guide you through the application process.

Regular updates

Your Customer Support Executive will contact you on a regular basis to update on the progress of the construction of the development and on your purchase.


Nearer the time, your Customer Support Executive can arrange for our specialist removals company to come and discuss their packing and removal service with you. They can even help you to de-clutter your home if you wish.

“Start to finish, this experience really couldn’t have been any better”.

Mrs Moralee, Homeowner, Alnwick