McCarthy and Stone have an exciting job opportunity for an…..

Area Manager for Residential Retirement Properties

Geographically based – Exeter

About Us

McCarthy & Stone, the UK’s leading retirement housebuilder, has been delivering specialist retirement property for nearly 40 years and have built an enviable reputation for providing excellent customer service and high levels of satisfaction to our customers.

It makes sense therefore to ensure this unrivalled service is carried through to the management of the developments, hence McCarthy & Stone Management Services (MSMS) has been set up to manage all of our new developments nationwide.

At MSMS our focus is to 'enhance the quality of people’s lives in retirement' by providing the best possible Lifestyle and Estate Management Services to over 10,000 Homeowners and 200 developments in our portfolio.

As a business with long term growth plans, there is no better time to join our evolving team.

About The Role

We have an exciting new opportunity for a Residential Property Manager to oversee the delivery of Lifestyle and Estates Management Services within our portfolio of Assisted and Retirement Living developments.

Working closely with our Regional construction teams, you will deliver a seamless service to our Homeowners ensuring that you promote our core values and business philosophy at all times. Managing and overseeing national contracts and reviewing service standards and costs to budget is all part of the role. In addition to these duties, you will produce monthly management reports and formally report to Homeowners with account updates and budgets for each financial year.

You will revel in creating a high performing team. Recruiting, inducting and training high calibre House Managers will be your priority, whilst ensuring your area is run efficiently and effectively in accordance with Company policies and procedures and relevant legislation, in particular Employment Law and Health and Safety.

The role will be home based but will be required to undertake extensive travel across the area, which will involve working additional hours in order to meet business requirements.

About You

You will need to be a self-motivated individual with a positive “can do” attitude, who prides themselves on being getting the best out of their team. You will have excellent organisational and communication skills to manage a dispersed team, as well as have the ability to establish positive relationships with an extensive variety of both internal and external customers.

We are looking for candidates with experience of people management, with previous “hands on” residential property management experience ideally within a similar role, coupled with an understanding of financial budgets and excellent knowledge of Health and Safety legislation.

The successful candidate will ideally be educated to degree level or equivalent and possess a professional qualification in a property management or construction related discipline.

You must also be computer literate, with a sound knowledge of Microsoft Office and prior experience of using a Property Management Database.


£36,000 circa depending on experience

In addition to a competitive salary, benefits include a company car, a generous holiday entitlement, private medical insurance, pension scheme and life assurance. We also offer excellent management training and development.

How to Apply

In order to apply, please send your CV and covering letter detailing how you meet the requirements of the role to:

Closing Date for Applications

02 March 2017

Job Reference