Our policy - Our response to Coronavirus

Updated 6 April 2020

The Coronavirus situation continues to change rapidly, and we are adapting the ways in which we work to protect our homeowners and our colleagues. We appreciate these are worrying times for our homeowners, their families, friends and communities across the country.

With this in mind, we have compiled a set of frequently asked questions that outline the key measures we have put in place in the last few weeks.

If you live in a McCarthy & Stone development and your question is not answered below, please reach out to your House or Estate Manager, who can provide any additional guidance and support you may need.

We would like to thank all our homeowners and their families for their cooperation and resilience. The entire team at McCarthy & Stone is dedicated to supporting our communities during this time.

Protecting homeowners from Coronavirus

Ongoing care for homeowners

Guidance on visitors

Guidance for families or relatives of homeowners

Our staff

Guidance for people who are in the process of moving into a McCarthy & Stone development