Supporting our customers every step of the way
Around 70% of the company’s apartments built and resold in the last five years increased in value on resale.
We launched a national in-house resales division in November 2017 to support our homeowners who wish to sell their apartment and are looking for a specialist operator who fully understands the retirement market.
While it’s early days, it is achieving an average price change of plus c.£10,000 or c.4% increases.
This shows the benefits of applying our specialist expertise and outstanding customer service in the resale of our preowned retirement properties. We want to support customers at every stage of their journey with us.
The new initiative is the next step in a series of actions McCarthy & Stone has taken in recent years. This includes remaining as the landlord and managing agent, and significantly improving our products since 2010, providing more internal space, en-suites, walk-in wardrobes, improved bathrooms, level-access showers, enhanced kitchens and car parking, and introducing 999 year leases. These actions have made our apartments far more attractive to customers, both at the point of original sale and later at resale.
When you buy one of our resale apartments, not only will you get a home designed and built by a 5-star housebuilder, but you’ll also get a dedicated team of property consultants to assist you every step of the way. Our enthusiastic and knowledgeable experts will look after you and take the stress out of the buying and selling process.
Being an in-house service, we have the unique understanding of retirement living and nobody understands the property design, special features and the facilities on offer better than we do. We provide a nationwide service so whether you are looking to buy or sell locally or further afield, we can help.