The Smooth Move service was so good, all we had to do was walk out the house, they did everything…I was delighted with the move. I’d recommend it to everyone. Everyone here is so happy. The apartment is so light and spacious with its two bedrooms and it’s three minutes from Lichfield town centre. My daughter’s mother in law came to look around my apartment and now she wants one! … There are no downsides, I can’t quite believe I’m here. I love it.

"Thank you for looking after not only Aunty Jean, but all your other residents. You are all angels in this trying time."

I wasn’t worried about the pandemic at all, I took precautions, everyone else took precautions and wore masks etc. The actual move was easy… The community is very nice and really friendly. I’ve got to know a lot of names already and we have WhatsApp chats…I would definitely recommend it. I am much less isolated than I was in my old home … I sleep so soundly now. It’s absolutely safe and secure. It’s very nice. Very nice.

"I feel extremely fortunate to live in a McCarthy Stone apartment, particularly at this difficult time with our House Manager in Epson and many others House Managers doing a fantastic job and going above and beyond to keep homeowners well advised and safe."

Everything was in lockdown at the time, the schools were shut, no one was going out and I didn’t really feel like it made the move any more difficult. McCarthy Stone’s […] approach is sensible, straightforward and cautious.

"A very big thank you to all the wonderful staff at Horizons who are helping us to survive during this difficult time. I think you all deserve a medal."

"A massive thank you to all your staff for the love and support that you are giving to everybody in Rutherford House"